Frequently Asked Questions
Quick answers to the most common questions about shopping at zapoye.
We accept Zapoye Pay, Visa, Mastercard, American Express, and PayPal. All transactions are secured with industry-standard encryption.
We deliver all over Pakistan. Standard delivery takes 3–5 business days in major cities and 5–7 days in other areas. Orders over 262145 15,000 qualify for free shipping.
Once your order ships, you will receive a tracking number via email. You can also use our Track Your Order page for real-time updates.
You can return unused products in original packaging within 24 hours of delivery. Visit our Returns & Refunds page to start a return.
Yes. Every product at zapoye is 100% authentic, sourced from authorized distributors and backed by our official warranty.
Email support@zapoye.com with your order number and product details. With our Easy 2-Day Warranty, we aim to resolve claims within 2 business days.
Still need help? Contact our support team.